Frequently Asked Questions – 3D Elite

Q: I just installed a new 3D Elite software on a new computer, is there anything else needs to be done or am I good to start cutting keys?

A:
While your machine will let you start cutting keys after installing the software, it is imperative that you set the Comm Port Settings according to THIS before operating the key machine.

Q:
I’m having trouble clamping certain Toyota / Lexus key blanks onto the Jaw, what am I doing wrong?

A:
This GUIDE will help you take care of those keys in no time.

Q:
My 3D Elite key machine is not cutting my keys accurately anymore, how do I fix this?

A:
Please refer to the User Guide Instruction Manual (Starting on page 8), that was included with your 3D Elite key machine purchase, how to properly calibrate your key machine. If you lost your copy of the manual, download a PDF copy here. If this does not fix the problem, go to the Help -> Contact Us -> fill out the form or start a live chat with us.

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